Privacy Policy

Aulawell ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website https://www.aulawell.co and our tutoring services.

1. Information We Collect

We may collect the following types of personal information:

• Identity Data: name, age, or student information.
• Contact Data: email address, phone number.
• Service Data: academic subjects requested, progress notes, feedback.
• Payment Data: if applicable, billing details (processed securely via third-party payment processors; we do not store credit card details).
• Technical Data: IP address, browser type, cookies, and analytics data.

2. How We Use Your Information

We use your personal data to:

• Provide tutoring and academic support services.
• Manage consultations, bookings, and payments.
• Communicate with you (confirmations, updates, resources).
• Send marketing emails (only if you have opted in).
• Improve our services and website performance.

3. Legal Basis for Processing

We process your data under the following GDPR bases:

• Contract: to deliver the services you request.
• Consent: for marketing emails and communications.
• Legitimate Interest: to improve our offerings and protect website security.
• Legal Obligation: when required by law.

4. Sharing Your Data

We do not sell or rent your personal information. Data may be shared with:

• Service providers (e.g., payment processors, email platforms, scheduling tools).
• Legal authorities if required to comply with law or protect rights.

5. Cookies & Analytics

Our website uses cookies and analytics tools to improve user experience. You can disable cookies in your browser settings.

6. Data Retention

We keep your personal data only as long as necessary for the purposes outlined or to comply with legal obligations.

7. Your Rights (EU/UK GDPR)

You have the right to:

• Access, correct, or delete your data.
• Withdraw consent at any time.
• Request data portability.
• Lodge a complaint with your local data protection authority.

8. Security

We use appropriate technical and organizational measures to protect your information.

9. Children's Privacy

We do not knowingly collect personal data from children under 13 without parental consent.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at: